Brook Dudley

100 Maple Green, Dudley, DY1 3QZ
 
1,279 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Dudley - Sexual Health Clinic
21st March 2024


The room was just difficult to find and the site staff/security didn’t know which part of the building the Brooks clinics were being held/run. Clearly signage would really be appreciated. Whe. I finally found the room I was well recieved, treated with empathy dignity and respect. Ensuring my involvement in my care plan. Healthcare professionals such as these are very rare. Please treasure them.

Suggested improvements
See above

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
21st March 2024


The nurses were really nice and put me at ease

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Cleanliness
 
Review of Dudley - Sexual Health Clinic
19th March 2024


This was my first time visiting the service and I thought it was excellent. Every member of staff I spoke to were friendly and kind. The nurse I saw (Gemma) was lovely, very friendly and informative and I didn’t feel judged at all.

Suggested improvements
No

Experience
Dignity/Respect
Involvement
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
19th March 2024


Friendly informative staff, easy process.

Suggested improvements
Nothing.

Experience
Dignity/Respect
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Cleanliness
 
Review of Dudley - Sexual Health Clinic
18th March 2024


Great

Suggested improvements
Everything was great

Experience
Dignity/Respect
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Review of Dudley - Sexual Health Clinic
16th March 2024


Such lovely and friendly staff. Very welcoming and understanding. Made you feel comfortable straight away

Suggested improvements
Nothing

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Dignity/Respect
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
15th March 2024


Staff and nurses so friendly and helpfull

Suggested improvements
N/A

Experience
Dignity/Respect
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Review of Dudley - Sexual Health Clinic
14th March 2024


The lady I saw was very good. It was relaxed and painless.

Suggested improvements
Nothing on this visit

Experience
Dignity/Respect
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Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
14th March 2024


I have had to come to the clinic for a few years after testing positive for herpes and more recently other things. Every time I have been there everyone has been so kind to me, I’ve been in some states, even if they haven’t seen it, and they have still been amazing. I will always be so greatful for the way I have been treated ❤️❤️❤️❤️

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness
 
Review of Dudley - Sexual Health Clinic
14th March 2024


Nice and polite members of staff. Clean facilities. No issues at!

Suggested improvements
Just keep to allocated timeslots. I was seen 15 mins after my initial appointment

Experience
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